Yeah, Phoenix is well aware of the stigma on defense attorneys. Regardless, he takes pride in his profession and isn't inclined to jump to drastic measures when he hasn't had time to explore more reasoned solutions.

"I think we both don't understand the situation. How can we when we've popped out of a fountain in a strange new place?" He can tell that the man (elf? Body mod hipster?) is getting agitated, so he keeps his voice even and reasonable. If he couldn't deal with people when they were stressed and panicky, then he'd be a poor attorney. "But I'm in a better position to learn what's happening and how things work around here. If people act rashly without understanding the situation, it's very likely we'll just make things worse for everyone. I know you don't have a reason to trust me, but if you sit tight, I promise to do everything I can to figure out how to get all the innocent people out of here."

And in a way that the people in charge would recognize as legitimate, which is always the best option in Phoenix's opinion. Much less messy that way.